Offering Exceptional Customer Service

April 3, 2014 at 1.00am by in Online Dating

One of the points of difference that we offer over other sites is our determination to offer exceptional customer service. We recognise that men and ladies who use our site can be frustrated if their enjoyment is spoiled by a problem or a misunderstanding that can be easily and quickly rectified. There is nothing worse than waiting for an answer or a response – that may never come.

Recently we have taken on an additional 4 staff who all possess an eagerness to please and a work ethic that we are proud of. They have quickly identified customer service as vitally important and each offers the same high quality service as the others.

Lily, Yana, AnnaG and Juliya have joined us and we are delighted to now be able to offer round the clock assistance and response to most issues. We are very pleased with the conscientiousness and abilities shown by each of our staff.

If your email is unable to be answered immediately, we will acknowledge that we have received the email and will answer you as soon as we have the information or have solved the problem.

If you feel that you have not received the level of service that you deserve, please let us know.


Commenting rules

Members comments are welcome and we encourage comments and discussions.

We ask that you put some thought in to your posts and that you follow these commenting rules and guidelines:

  • Refrain from personal attacks on other contributing members
  • No names or contact details of site users
  • No links to other sites
  • No unsubstantiated claims that have not been reported to us previously at [email protected]

Failure to comply with these rules may result in your comment not being published.

Leave a comment

Your email address will not be published. All fields are required

This site uses Akismet to reduce spam. Learn how your comment data is processed.