Website issues with lost data

November 9, 2013 at 4.09am by in Online Dating

Today we had an issue with the Ukraine Brides Agency website which meant that we were forced to restore the database from an old backup. Doing this meant losing 5-6 hours of data on the site. Any messages sent, gifts ordered, video or photo gallery views, credits purchased, etc. would have disappeared from your account if they were added between 6pm – 11.38pm on the 8th November (UTC +0).

We’ve manually added credits back on to all accounts that made a purchase over this period.

We’re truly sorry for any inconvenience that was caused by this problem. Rest assured that we’re reviewing our backup process to mitigate the effect of similar events. If you have any questions at all about what went on today, please don’t hesitate to get in contact.

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